Frequently Asked Questions
Who writes your content?
Your guess is as good as ours.
My poster is curled up and I'm freaking out, what do I do?
Just spread your print out on a hard, flat surface and the paper fibers will relax. If necessary, place somthing flat and heavy like a book on top.
Digital prints (Daily Advice Line) will flatten out completely within just a few hours. Screen prints (Graphic Language Line, Classic Advice Line) are on a much heavier paper stock, and may require up to 24–48 hours to relax.
Oops! I ordered the wrong thing, can I change / cancel it?
Our Daily Advice prints are a print-on-demand product. Meaning that your order is sent to a printer as soon as it's placed. Unfortunately, we can't stop or change that process once it's started.
All of our other product lines are held in hard inventory. If you email us within 24 hours of ordering one of these, we should be able to make changes.
Shipping and Delivery
How much is foreign / domestic shipping?
We offer multiple shipping options based on carrier calculated shipping rates through USPS and FedEx. We do not have a flat shipping rate at this time.
Do you offer expedited shipping?
Not at this time. Because we currently ship our products from multiple countries, we can't gaurentee expedited times or rate.
Returns & Exchanges
How do I return a purchase?
You may return most items postmarked within 30 calendar days of receipt for a refund, less the shipping charges. Items must be returned in original, unused condition. We will notify you via email when your return has been processed.
Please note that our Daily Advice prints are non-refundable.
What should I do if my order arrived damaged?
If you receive damaged merchandise, please email firstname.lastname@example.org and we'll offer you an exchange or a refund.
What payment methods does GFDA accept?*:
• American Express
• Diners Club International
*Sales tax is applied to orders placed within Pennsylvania.
What’s the deal with customs? Taxation is theft!
If you’re ordering from outside the US there’s a pretty good chance you’re going to get charged customs duties on your order. So here’s some important information you should know:
You (the customer) are responsible for paying import duties. Yeah, it sucks.
Import duties vary between countries and are calculated in many ways. They can differ from product to product and are dependent on the commodity being imported, declared value, country of origin, and other factors decided by crooked government bureaucrats. Import duty values can be as low as zero or as high as the product’s full declared value. Regardless of how it’s calculated, it's out of our hands. Sorry.
No, we can’t just put a lower value on the package.
Why is my delivery taking so long?
If your international order is taking a long time to arrive, you package is likely sitting in customs. This delay can last anywhere from a few days to several weeks. Unfortunately, we have no way of checking its status.
Why does my tracking show delivered in New Jersey?
The US customs center is located in New Jersey, and US postal tracking ends at this point. Your domestic post may or may not pick up the tracking once your order enters your country.
Why won't you refund shipping on international orders?
We don't refund shipping on any returned items.
Often, international shipments are rejected by customs, or returned as "unclaimed" because the recipient couldn't be reached or because duties hadn't been paid. We can't reclaim the shipping cost in these events, therefore we can't refund the shipping costs to you.
If your package is lost or damaged by the courier, we'll do our best to help you resolve the problem with them.
How can I sell GFDA products in my store?
View wholesale information here.